Have you received a letter from Newcastle City Council about claiming your £150 Energy Rebate?
Customers who do not pay their Council Tax by Direct Debit may have received a letter from Newcastle City Council…
Council Tax rebate – beware of scammers
It has been brought to our attention that some vulnerable people in the country could have been victims of a…
Byker Community Trust assessed as excellent in delivering Customer Service
Byker Community Trust (BCT), part of Karbon Homes, has retained its Customer Service Excellence (CSE) accreditation award for its commitment…
New start for Byker resident Ross
New Start is a new employability programme which launched in November 2021 and created 68 new career-starter roles in February….
Take control of your bills – our Money Matters Team is here to help you
You may have heard it on the news, read about it in newspapers or seen at first-hand that the prices…
Byker News newsletter spring 2022
The spring issue of Byker News is out now! Click here to read the full newsletter. Inside this issue, we provide a…
Byker News special – District Heating System
We have published a special issue of the Byker News newsletter to provide customers with an update on the District…