Have you received a letter from Newcastle City Council about claiming your £150 Energy Rebate?
Customers who do not pay their Council Tax by Direct Debit may have received a letter from Newcastle City Council…
Government announces additional support measures to tackle cost of living crisis
The UK government has announced a £15 billion support package to help families with the cost of living crisis. Instead…
Council Tax rebate – beware of scammers
It has been brought to our attention that some vulnerable people in the country could have been victims of a…
Byker Community Trust assessed as excellent in delivering Customer Service
Byker Community Trust (BCT), part of Karbon Homes, has retained its Customer Service Excellence (CSE) accreditation award for its commitment…
New start for Byker resident Ross
New Start is a new employability programme which launched in November 2021 and created 68 new career-starter roles in February….
Take control of your bills – our Money Matters Team is here to help you
You may have heard it on the news, read about it in newspapers or seen at first-hand that the prices…
Updating your UC account with your new rent charge
If you receive Universal Credit (UC), don’t forget to update your UC claim with details of the new charges that…