Byker Estate set for £11m external environmental overhaul
The iconic Byker estate in Newcastle upon Tyne is set to benefit from a major external neighbourhood improvement programme, thanks…
Cost of Living crisis – update on payments
We’ve been providing regular updates on the support to customers throughout the cost of living crisis and updates on the…
Byker News special – District Heating System
We have published a special issue of the Byker News newsletter to provide customers with an update on the District…
Byker Pantry receives makeover thanks to RE:GEN
Local contractor and regeneration specialists RE:GEN Group have completed a free of charge refurbishment on the Byker Pantry as part…
District Heating System update
At the beginning of December, Newcastle City Council, who own and manage the district heating system, identified four leaks on…
District Heating System update
During December, Newcastle City Council, who provide the heating and hot water to your home, experienced four leaks on the…
Compensation Payment – Update
Our staff have attempted to contact all customers affected by the recent disruption to the heating and hot water to…