Sheltered Housing

CSV Partnership Byker Estate pic 1Byker Community Trust (BCT) have entered into an arrangement through a Cost Sharing Vehicle with Isos Complete Support for the delivery of a number of services including Sheltered Housing.

You will see some changes on the estate in terms of sheltered housing officers wearing Karbon branded clothing. This service replaces the service that was previously delivered by Your Homes Newcastle. and Newcastle City Council.

 mount-pleasant2Byker Community Trust has 2 sheltered Housing Schemes, Mount Pleasant House located on Headlam Street and Tom Collins House located on Dunn Terrace. Both schemes have dedicated teams who offer specialist personal assistance in applying for and choosing the right home and supporting you to live independently once you are living there.

The Sheltered Housing team is as follows:

Justin Horsburgh – Scheme Officer

Mark Pears – Housing Officer

Karen McClarence – Team Leader

Jon McDonald – Supported Housing Manager

Justin works between Tom Collins House and Mount Pleasant and is on duty Monday to Friday 8am to 4pm.

Outside of these hours please report all emergency repairs by telephoning 0800 533 5442.

 The dedicated team are on hand to help with:

  • finding a home in Newcastle that suits your needs
  • paying your rent
  • reporting repairs
  • involving you in decisions about the service
  • working with care, health and emergency services
  • the option of living in a warden controlled environment

Mount Pleasant House

mount-pleasentMount Pleasant is situated on Headlam Street, just behind Shields Road in Byker.  It is close to all local amenities including shops, chemists, library, Metro station and , Post Office. There is also a very good local bus service.

Each flat has its own lounge, kitchen, bathroom and bedroom. mount-pleasent-internalFlats for couples have larger rooms. Each flat has a number of warden pull-cords which link each resident to the CCAS Enquiry Centre in case of emergency. Your warden will show you how to operate this equipment. There is also a door-entry system for added security.

The average rent for a flat in a sheltered scheme is about £100 per week .This includes the basic rent and heating plus charges for the services we provide. We will tell you if we change the charge and we try to keep the cost as low as possible.

Benefits of living in Mount Pleasant House

  • A Sheltered Housing Officer onsitemount-pleasant-bed
  • A fully equipped laundry
  • A guest room for residents’ visitors
  • A communal lounge for social activities
  • Large secure garden for residents’ use
  • A warden-call alarm linked to the Sheltered Housing Officer and/or CCAS Enquiry Centre in case of emergencies.

More information

Mount Pleasant Housemount-pleasent-kitchen
Headlam Street
Byker
Newcastle upon Tyne
NE6 1EB

 

Tom Collins House

tom-collins-house3Tom Collins House is situated in Byker and is only a short distance from Shields Road. It is ideally situated for local shopping, the post office, chemists and other local amenities. It is very close to local bus routes and metro station, with easy access to Newcastle City Centre.

Benefits of living in Tom Collins House

  • A Sheltered Housing Officer onsitetom-collins-house2
  • A fully equipped laundry
  • A guest room for residents’ visitors
  • A communal lounge for social activities and other uses
  • A warden-call alarm linked to the Sheltered Housing Officer and / or CCAS Enquiry Centre in case of emergencies
  • Door entry security linked into a CCTV system

What will my flat be like?

tom-collins-living-roomAll our flats are suitable for couples or single people and are very spacious and have their own w.c and bathroom. All flats are self-contained and have central heating. There is also a large communal garden, which is fenced off for the privacy of residents and may be used at your leisure. Your flat also has a magnificent view of the river Tyne and the Millennium Bridge.

How much will it cost?

tom-collins3The average rent for a flat in a sheltered scheme is about £100 per week .This includes the basic rent and heating plus charges for the services we provide. We will tell you if we change the charge and we try to keep the cost as low as possible.

More information

Tom Collins House
Dunn Terrace
Byker
Newcastle upon Tyne
NE6 1DB