Byker Community Trust assessed as excellent in delivering Customer Service
Byker Community Trust (BCT), part of Karbon Homes, has retained its Customer Service Excellence (CSE) accreditation award for its commitment…
Byker News newsletter spring 2022
The spring issue of Byker News is out now! Click here to read the full newsletter. Inside this issue, we provide a…
Byker Pantry receives makeover thanks to RE:GEN
Local contractor and regeneration specialists RE:GEN Group have completed a free of charge refurbishment on the Byker Pantry as part…
Phase 2 of improvements
Customers living in the following streets are now eligible for a new bathroom including the installation of a shower and…
Byker News newsletter Winter 2021
The winter issue of Byker News is out now! Click here to read the full newsletter. Inside this issue, we…
Quick thinking contractors help Byker customer during labour
A Byker resident welcomed the safe arrival of her new born baby thanks to the quick thinking action of two…
Our latest Customer Annual Report is now live
Welcome to our Customer Annual Report 2020/21 Each year, we publish a customer annual report to ensure our customers are…