Skip to content
  • About
    • About Byker
    • Byker Community Trust
    • Our Performance
    • Community Pledge
    • BCT Management Team
    • BCT Committee
  • News
  • Tenancy
    • Tenancy Overview
    • Repairs
    • Paying your Rent
    • Anti Social Behaviour
    • Ground Maintenance and Environmental Services
    • Sheltered Accommodation
    • Right To Buy
    • Ending your Tenancy
  • Advice
    • Advice & Support
    • Helping you get on top of your finances
    • Universal Credit
    • Safety in your home
    • Bin Collection Timetable
    • Domestic Violence & Abuse
  • Properties
    • Properties Overview
    • Finding a home
  • Investment
  • Get Involved
    • Involving Customers
    • Ground Maintenance Inspector
    • Silver Talk
    • Estate Walkabouts
    • Equality & Diversity
    • Customer Scrutiny Panel
    • Tenants & Residents Group
  • Events
  • Resources
    • All Resources
    • BCT Reports
    • BCT Newsletters
    • Health and Safety
  • Contact
    • Get in touch with BCT
    • Who should I contact?
    • How to find us
    • Complaints, Compliments & Suggestions
    • Useful Numbers
    • Accessibility
  • Careers

Our Byker,
Our Community,
Our Tenants.

MyKarbon BCT Home Online
Access & Language Options

Tag / District Heating System

Byker News special – District Heating System

We have published a special issue of the Byker News newsletter to provide customers with an update on the District…

Continue reading

Posted on 21st Mar 202222nd Mar 2022 Category Advice, General, Housing, Newsletters, Properties, Services Tags Byker, Byker Community Trust, District Heating System, Heating and hot water, Karbon Homes, Newcastle City Council

District Heating System update

At the beginning of December, Newcastle City Council, who own and manage the district heating system, identified four leaks on…

Continue reading

Posted on 1st Feb 2022 Category General, Housing, Properties, Services Tags Byker, Byker Community Trust, District Heating System, Heating and hot water, Karbon Homes, Newcastle City Council

District Heating System update

During December, Newcastle City Council, who provide the heating and hot water to your home, experienced four leaks on the…

Continue reading

Posted on 19th Jan 2022 Category General, Housing, Properties, Services Tags Byker, Byker Community Trust, District Heating System, Karbon Homes, Newcastle City Council

Compensation Payment – Update

Our staff have attempted to contact all customers affected by the recent disruption to the heating and hot water to…

Continue reading

Posted on 24th Dec 2021 Category Advice, General, Properties, Services Tags Byker, Byker Community Trust, District Heating System, Karbon Homes, Newcastle, Newcastle City Council

Customers living in the Kendal and Chirton areas – update

Update at Wednesday 22 December @ 5.30pm The Council have provided an update to confirm that engineers have been working…

Continue reading

Posted on 20th Dec 202122nd Dec 2021 Category General, Housing, Properties, Services Tags Byker Community Trust, District Heating System, Karbon Homes, Newcastle City Council

Heating and Hot water – update

Newcastle City Council update on Gordon Road: 17 December 2021 @ 3.45pm Over the last few days we have been…

Continue reading

Posted on 13th Dec 202117th Dec 2021 Category Advice, General, Housing, Properties, Services Tags Byker Community Trust, District Heating System, Karbon Homes

Heating and hot water – update 1:30pm Wed 8 December

Update 1.30pm, Wednesday 8 December The heating and hot water supply to all homes on the estate should be back…

Continue reading

Posted on 7th Dec 20218th Dec 2021 Category Advice, General, Housing, Properties, Services Tags Byker Community Trust, District Heating System, Heating

Upcoming Events

Wed 08

Local Councillor Surgery

8 February 2023 @ 1:00 pm
Wed 08

Foundations Futures – Creative & Practical Workshops

8 February 2023 @ 3:30 pm
Thu 09

MINE Youth

9 February 2023 @ 5:00 pm

View More…

My BCT home online

  • Privacy Statement
  • Cookies
Community Pledge
CSE

Contact us

  • 17 Raby Cross, Byker,
    Newcastle upon Tyne, NE6 2FF
  • 0800 5335 442
  • enquiries@bykerct.co.uk