Getting in touch
For all housing, estate and general enquiries relating to BCT and its services please contact our Customer Service Team in the following ways:
Freephone: 0800 533 5442
Contact us: Use our online contact form
Email: enquiries@bykerct.co.uk
In person: 17 Raby Cross, Byker, NE6 2FF
Our Communications and Marketing Team is available Monday to Friday, 9am until 5pm
Please note, the contacts below are unable to assist with customer issues. If you need to speak to a member of the team, please contact us or call 0800 533 5442.
Alice Midgley, PR Manager
alice.midgley@karbonhomes.co.uk
07889 541 491
Lucy Dixon, Head of External Affairs
07769 239 655
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