One of the commitments in our Community Pledge was to establish a BCT Committee consisting of up to 12 members. The Committee includes a minimum of four customers and they are responsible for overseeing the quality of services delivered by Karbon and ensuring the Community Pledge is delivered.

Committee Members give their time, skills and expertise to help BCT achieve its strategic objectives.


The BCT Committee is;


Anne Mulroy

Chair of the Committee and Karbon Nominee

Anne has held a number of senior posts in housing and regeneration. She was – until recently – head of North East for the Homes & Communities Agency, where she had a strong track record of involvements in major regeneration projects. Prior to this she led the Housing Market Renewal Pathfinder for Newcastle and Gateshead and worked as a senior manager for Places for People.

Anne is a proven senior leader, with extensive experience of working in partnership with public and private sector organisations.

Ian Johnson

Karbon Nominee

Anthony Itiat

Customer Committee Member

Anthony joined the Byker Community Trust Committee as a Resident Committee Member from 1 April 2021.

Anthony was a Tenant Board Member of the BCT Board from November 2017.

Anthony graduated from University College Cork in Ireland with BA (Hons) in Psychology and Sociology and went on to gain a Post Graduate Higher Diploma (Hons) in People Management and Development. Anthony is the founder and owner of IDARA, a business consulting firm.

Nicola Snowdon

Customer Committee Member

Nicola joined the Byker Community Trust Committee as a Resident Committee Member from 1 April 2021.

Nicola was a Tenant Board Member of the BCT Board from September 2019 and is a member of the BCT Customer Scrutiny Panel.

Nicola has lived in Byker for many years and has a BA (Hons) degree is Health and Social Care. She has shown commitment to the Byker Estate by volunteering as a Family Support Worker for Barnardos to support residents to improve their lives and empower them to achieve their goals. Nicola’s goal is to help with the future developments of the Estate and the community and to promote Equality, Diversity and Inclusion for all residents.

Stephen Sheraton

Customer Committee Member

A resident of the estate for over 30 years, Steve studied as an architect at Newcastle University and has a deep passion for Byker undertaking tours of the estate focusing on Erskine and the development of the estate.

Having volunteered at the Community Centre, Steve has strong links to the neighbourhood and was a local councillor for the Byker Ward.

Neil Cawson

Independent Committee Member

Neil has worked in housing and regeneration for more than 40 years, spending 19 of those years in South Bank, Middlesbrough delivering front-line services and managing a team delivering a wide range of government-funded initiatives.

He established a small housing consultancy in 2017, working with local authorities, housing organisations, community-led housing groups and house developers. He also joined the Homes and Communities Agency in 2018 as a senior specialist and until December 2021, Neil was the voluntary chair of South Bank Community Land Trust.

Neil is also a Board Member of a small registered provider based in the Tees Valley that specialises in dealing with homelessness.

Simon Aldred

Independent Committee Member

Simon is a qualified accountant. He has worked in social housing finance for 35 years, including 25 years at Riverside Group – one of the leading housing and regeneration organisations in the country. He also worked at Newcastle City Council.

Caroline West

Independent Committee Member

Caroline joined the Byker Community Trust Committee as an Independent Committee Member from 1 April 2021.

Caroline was an independent member of the BCT Board from September 2019 and is a member of the BCT Customer Scrutiny Panel.

Caroline lived in the Byker Wall for almost a decade and is passionate about the future of the estate and surrounding areas. She is particularly supportive of local independent and creative businesses. Caroline has developed a career in local government and now delivers transformational projects in Children’s Services to improve the lives of northeast children, young people and families in need of support.

Lisa French

Independent Committee Member

Veronica Dunn

Local Authority (Newcastle City Council) Nominee

Veronica is a resident of Byker and was elected as a Labour Councillor for the Byker Ward in 2007.

She worked at Newcastle City Council and is Chair of Newcastle City Unison Branch, She was also elected to Unison National Executive in 1989.

She is married to John and they have one daughter called Jacqueline.

Amanda Senior

Local Authority (Newcastle City Council) Nominee

Amanda has over 25 years’ experience working and volunteering within housing organisations.

For the last 10 years, she has headed up the housing unit for Newcastle City Council covering all aspects of housing management to achieve improved outcomes for residents. Her expansive role includes homelessness prevention, building new homes for rent, working with housing providers and developers to meet the demand for a wide range of housing needs including market sale, private rented, affordable homes and housing within care schemes. Amanda has also helped to secure and deliver investment to hit carbon zero targets, improve energy efficiency and tackle fuel poverty.

Her career initially started in audit for a local council in Teesside before moving into housing. She has undertaken non-exec roles in the health and charitable sectors and is driven and inspired by feminist ideals, social justice and fairness. Particularly, she has a passion for delivering services to women and girls at risk of domestic abuse.