Skip to content
  • About
    • About Byker
    • Byker Community Trust
    • Our Performance
    • Community Pledge
    • BCT Management Team
    • BCT Committee
  • News
  • Tenancy
    • Tenancy Overview
    • Repairs
    • Paying your Rent
    • Anti Social Behaviour
    • Ground Maintenance and Environmental Services
    • Sheltered Accommodation
    • Right To Buy
    • Ending your Tenancy
  • Advice
    • Advice & Support
    • Helping you get on top of your finances
    • Universal Credit
    • Safety in your home
    • Bin Collection Timetable
    • Domestic Violence & Abuse
  • Properties
    • Properties Overview
    • Finding a home
  • Investment
  • Get Involved
    • Involving Customers
    • Ground Maintenance Inspector
    • Silver Talk
    • Estate Walkabouts
    • Equality & Diversity
    • Customer Scrutiny Panel
    • Tenants & Residents Group
  • Events
  • Resources
    • All Resources
    • Health and Safety
    • BCT Newsletters
  • Contact
    • Get in touch with BCT
    • Who should I contact?
    • How to find us
    • Complaints, Compliments & Suggestions
    • Useful Numbers
    • Accessibility
  • Careers

Our Byker,
Our Community,
Our Tenants.

MyKarbon BCT Home Online
Access & Language Options

Tag / Newcastle City Council

Have you received a letter from Newcastle City Council about claiming your £150 Energy Rebate?

Customers who do not pay their Council Tax by Direct Debit may have received a letter from Newcastle City Council…

Continue reading

Posted on 20th Jun 2022 Category Advice, General, Housing, Properties, Services Tags Byker Community Trust, Council Tax, Council Tax rebate, Karbon Homes, Newcastle City Council

Council Tax rebate – beware of scammers

It has been brought to our attention that some vulnerable people in the country could have been victims of a…

Continue reading

Posted on 11th May 202211th May 2022 Category Advice, General, Services Tags Byker Community Trust, Council Tax, Council Tax rebate, Karbon Homes, Newcastle City Council

Byker News special – District Heating System

We have published a special issue of the Byker News newsletter to provide customers with an update on the District…

Continue reading

Posted on 21st Mar 202222nd Mar 2022 Category Advice, General, Housing, Newsletters, Properties, Services Tags Byker, Byker Community Trust, District Heating System, Heating and hot water, Karbon Homes, Newcastle City Council

District Heating System update

At the beginning of December, Newcastle City Council, who own and manage the district heating system, identified four leaks on…

Continue reading

Posted on 1st Feb 2022 Category General, Housing, Properties, Services Tags Byker, Byker Community Trust, District Heating System, Heating and hot water, Karbon Homes, Newcastle City Council

District Heating System update

During December, Newcastle City Council, who provide the heating and hot water to your home, experienced four leaks on the…

Continue reading

Posted on 19th Jan 2022 Category General, Housing, Properties, Services Tags Byker, Byker Community Trust, District Heating System, Karbon Homes, Newcastle City Council

Compensation Payment – Update

Our staff have attempted to contact all customers affected by the recent disruption to the heating and hot water to…

Continue reading

Posted on 24th Dec 2021 Category Advice, General, Properties, Services Tags Byker, Byker Community Trust, District Heating System, Karbon Homes, Newcastle, Newcastle City Council

Customers living in the Kendal and Chirton areas – update

Update at Wednesday 22 December @ 5.30pm The Council have provided an update to confirm that engineers have been working…

Continue reading

Posted on 20th Dec 202122nd Dec 2021 Category General, Housing, Properties, Services Tags Byker Community Trust, District Heating System, Karbon Homes, Newcastle City Council

Posts navigation

← Older

Upcoming Events

Sat 30

Young Volunteers

30 September 2023 @ 10:00 am
Oct 02

Foundations Futures – Creative & Practical Workshops

2 October 2023 @ 3:30 pm
Oct 05

MINE Youth

5 October 2023 @ 5:00 pm

View More…

My BCT home online

  • Privacy Statement
  • Cookies
Community Pledge

Contact us

  • 17 Raby Cross, Byker,
    Newcastle upon Tyne, NE6 2FF
  • 0800 5335 442
  • enquiries@bykerct.co.uk
Manage Cookie Consent
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behaviour or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Manage options Manage services Manage {vendor_count} vendors Read more about these purposes
View preferences
{title} {title} {title}