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Do not ignore the letter you receive from Newcastle City Council about your Council Tax Energy Rebate

If you receive a letter from Newcastle City Council about claiming your £150 Energy Rebate, please do not ignore it. More here.

New support measures introduced to combat cost of living crisis

The government has announced new measures to combat the cost of living crisis. To find out how they might benefit you, please click here

BCT assessed as excellent in delivering customer service

BCT has retained its Customer Service Excellence (CSE) accreditation for its commitment to delivering high quality housing and services to customers. Click here to read more.

New start for Byker resident Ross

Byker resident Ross found a role working with Karbon’s Grounds Maintenance Team. Find out more here.

Take control of your bills – handy tips and advice

The cost of living is increasing and we don’t want you sitting at home worrying about it. Take control of your bills with these handy tips and advice. Click here for more info.

Updating your UC account with your new rent charge

If you receive Universal Credit (UC), don’t forget to update your UC claim with details of the new charges that come into effect this month. More info here

Byker News newsletter spring 2022

The spring issue of Byker News is out now! You can find out about all the latest news and information here.

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Annual Report 2021

The BCT Annual Report to Tenants 2021 is available to read here.

You can also view all our latest publications here.

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At BCT we are passionate about providing excellent housing and developing thriving communities. Give us your views and help BCT improve the services you receive!

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BCT Management Team

Michelle Bell

Assistant Director - Byker Community

Read Bio

Lynsey Hall

Head of Housing & Community