Welcome to Byker!

Local office re-opens Monday 19 April

Our local office at 17 Raby Cross will be re-opening from Monday 19 April 2021.

The reception will be open to customers (via appointment only) from 11am-1pm and 2pm-4pm Monday, Wednesday and Friday.

A new era for Byker

The ownership and management of homes on the iconic Grade II* Listed Byker Estate have formally been transferred from BCT into Karbon Homes today.

Click here

Community Pledge

Both BCT and Karbon Homes have created a Community Pledge, based on what you told us you wanted. The Community Pledge is a summary of what Karbon Homes will offer you as your new landlord. Click here to see a copy of the Pledge.

Byker News newsletter Spring 2021

The spring issue of Byker News which will be landing on doormats before the Easter half term holidays! See full newsletter here.

Byker Community Trust re-assessed as excellent in delivering customer service

Twelve months after being awarded the CSE accreditation, BCT has continued to demonstrate its commitment to delivering even higher quality housing and community services…

See why, here

Byker Estate Transformation Receives Top Housing Accolade

Report a Repair Find a Home Pay Your Rent Get Involved Anti Social Behaviour

Annual Report 2020

The BCT Annual Report to Tenants 2020 has been produced by tenants for tenants.

To view this, and all of our latest publications, please click here.

More about our Byker

What's Happening In Byker

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Arts & Crafts

Children & Young People

Education & Courses

Environment

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Food & Drink

Latest Byker News

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Get Involved

Have your say…

At BCT we are passionate about providing excellent housing and developing thriving communities. Give us your views and help BCT improve the services you receive!

Make a difference

BCT Management Team

Michelle Bell

Assistant Director - Byker Community

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Lynsey Ward

Head of Housing & Community

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Our Byker,
Our Community,
Our Tenants.

Local office re-opens Monday 19 April

A new era for Byker

Community Pledge

Byker News newsletter Spring 2021

Byker Community Trust re-assessed as excellent in delivering customer service

Byker Estate Transformation Receives Top Housing Accolade

Welcome to Byker!

Annual Report 2020

More about our Byker

What's Happening In Byker

Arts & Crafts

Children & Young People

Education & Courses

Environment

Featured

Food & Drink

Latest Byker News

Byker residents enjoy afternoon tea thanks to Karbon

Local office re-opens Monday 19 April

A new era for Byker

Get Involved

Have your say…

BCT Management Team

Michelle Bell

Lynsey Ward