Byker Community Trust assessed as excellent in delivering Customer Service
Byker Community Trust (BCT), part of Karbon Homes, has retained its Customer Service Excellence (CSE) accreditation award for its commitment…
New start for Byker resident Ross
New Start is a new employability programme which launched in November 2021 and created 68 new career-starter roles in February….
Take control of your bills – our Money Matters Team is here to help you
You may have heard it on the news, read about it in newspapers or seen at first-hand that the prices…
Updating your UC account with your new rent charge
If you receive Universal Credit (UC), don’t forget to update your UC claim with details of the new charges that…
Byker News newsletter spring 2022
The spring issue of Byker News is out now! Click here to read the full newsletter. Inside this issue, we provide a…
Byker News special – District Heating System
We have published a special issue of the Byker News newsletter to provide customers with an update on the District…
Annual Rent Setting
At Byker Community Trust, part of Karbon Homes, we set our rents in line with government policy and guidelines from…