Have you received a letter from Newcastle City Council about claiming your £150 Energy Rebate?
Customers who do not pay their Council Tax by Direct Debit may have received a letter from Newcastle City Council…
Council Tax rebate – beware of scammers
It has been brought to our attention that some vulnerable people in the country could have been victims of a…
Byker News special – District Heating System
We have published a special issue of the Byker News newsletter to provide customers with an update on the District…
District Heating System update
At the beginning of December, Newcastle City Council, who own and manage the district heating system, identified four leaks on…
District Heating System update
During December, Newcastle City Council, who provide the heating and hot water to your home, experienced four leaks on the…
Compensation Payment – Update
Our staff have attempted to contact all customers affected by the recent disruption to the heating and hot water to…
Customers living in the Kendal and Chirton areas – update
Update at Wednesday 22 December @ 5.30pm The Council have provided an update to confirm that engineers have been working…