Latest news

Customers who do not pay their Council Tax by Direct Debit may have received a letter from Newcastle City Council about their £150 energy tax rebate.

The UK government has announced a £15 billion support package to help families with the cost of living crisis.

It has been brought to our attention that some vulnerable people in the country could have been victims of a potential scam relating to the government’s council tax energy rebate payments.

We’d like to ask for your opinion(s) and feedback on a number of proposed colour options for the internal stairwells of the Byker Wall.

Byker Community Trust (BCT), part of Karbon Homes, has retained its Customer Service Excellence (CSE) accreditation award for its commitment to delivering high quality housing and services to customers.

New Start is a new employability programme which launched in November 2021 and created 68 new career-starter roles in February.