Skip to main content Skip to footer

Latest news

Byker Community Trust assessed as excellent in delivering Customer Service

Byker Community Trust (BCT), part of Karbon Homes, has retained its Customer Service Excellence (CSE) accreditation award for its commitment to delivering high quality housing and services to customers.

New start for Byker resident Ross

New Start is a new employability programme which launched in November 2021 and created 68 new career-starter roles in February.

Take control of your bills – our Money Matters Team is here to help you

The current situation is affecting everyone and is a real concern, so we’ve pulled together some information which we hope you’ll find useful and to remind you about the support that is available to all customers.

Updating your UC account with your new rent charge

If you receive Universal Credit (UC), don’t forget to update your UC claim with details of the new charges that come into effect this month.

Byker News newsletter spring 2022

The spring issue of Byker News is out now!

Byker News special – District Heating System

We have published a special issue of the Byker News newsletter to provide customers with an update on the District Heating System.

Recite Me