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Latest news

Let’s keep Byker tidy!

To help you dispose of your Christmas waste responsibly, we will be providing four skips on the Estate in the first week of January.

Compensation Payment – Update

Our staff have attempted to contact all customers affected by the recent disruption to the heating and hot water to your home.

Newcastle City Council – update 17:30pm, Thursday 23 December

Engineers from Newcastle City Council have successfully reconnected the remaining three boilers which serve heating and hot water to approximately 181 homes.

Newcastle City Council – update

Engineers successfully reconnected three temporary boilers at Kendal last night which serves the heating and hot water to approximately 200 homes.

Customers living in the Kendal and Chirton areas – update

The Council have provided an update to confirm that engineers have been working on site all day at Kendal and Chirton.

Compensation Payment – Important Information – Updated Monday 20 Dec @ 1:45pm

Our colleagues are continuing to call customers affected by the loss of heating and hot water to their homes last week.

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