Information

The heating and hot water supply to all homes on the estate should be back to normal operating temperatures by around 3pm today.

Welcome to our Customer Annual Report 2020/21!

You’ve probably seen in the news that the £20 weekly increase in payments for those claiming Universal Credit (UC) and Working Tax Credits that was introduced last year, comes to an end on 6 October.

Opening hours extended from Monday 17 May

The ownership of 1,800 homes on the iconic Grade II* listed Byker Estate formally transferred from Byker Community Trust (BCT) to Karbon Homes today, 1 April 2021.

Both BCT and Karbon Homes have created a Community Pledge, based on what you told us you wanted.