Information

At Karbon we set our rents in line with government policy and guidelines from the Regulator of Social Housing, this is known as the Rent Standard.

As you’ll all be aware, much of the UK is experiencing hotter than usual summer weather

Customers who do not pay their Council Tax by Direct Debit may have received a letter from Newcastle City Council about their £150 energy tax rebate.

The UK government has announced a £15 billion support package to help families with the cost of living crisis.

Byker Community Trust (BCT), part of Karbon Homes, has retained its Customer Service Excellence (CSE) accreditation award for its commitment to delivering high quality housing and services to customers.

If you receive Universal Credit (UC), don’t forget to update your UC claim with details of the new charges that come into effect this month.