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Latest news

Government announces additional support measures to tackle cost of living crisis

The UK government has announced a £15 billion support package to help families with the cost of living crisis.

Council Tax rebate – beware of scammers

It has been brought to our attention that some vulnerable people in the country could have been victims of a potential scam relating to the government’s council tax energy rebate payments.

Byker Wall Residents – we’d love to hear your thoughts!

We’d like to ask for your opinion(s) and feedback on a number of proposed colour options for the internal stairwells of the Byker Wall.

Byker Community Trust assessed as excellent in delivering Customer Service

Byker Community Trust (BCT), part of Karbon Homes, has retained its Customer Service Excellence (CSE) accreditation award for its commitment to delivering high quality housing and services to customers.

New start for Byker resident Ross

New Start is a new employability programme which launched in November 2021 and created 68 new career-starter roles in February.

Take control of your bills – our Money Matters Team is here to help you

The current situation is affecting everyone and is a real concern, so we’ve pulled together some information which we hope you’ll find useful and to remind you about the support that is available to all customers.

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