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Latest news

Compensation Payment – Important Information – Updated Monday 20 Dec @ 1:45pm

Our colleagues are continuing to call customers affected by the loss of heating and hot water to their homes last week.

Heating and Hot water – update

Newcastle City Council update on Gordon Road: 17 December 2021 @ 3.45pm

Phase 2 of improvements

Customers living in the following streets are now eligible for a new bathroom including the installation of a shower and the replacement of internal doors.

Byker News newsletter Winter 2021

The winter issue of Byker News is out now!

An update from Karbon – 10 December 2021

As you may have heard in the news, the Government has announced a move to Plan B and the introduction of new guidance to prevent the spread of Covid-19.

Heating and hot water – update 1:30pm Wed 8 December

The heating and hot water supply to all homes on the estate should be back to normal operating temperatures by around 3pm today.

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