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Latest news

UK heat warning

As you’ll all be aware, much of the UK is experiencing hotter than usual summer weather

Have you received a letter from Newcastle City Council about claiming your £150 Energy Rebate?

Customers who do not pay their Council Tax by Direct Debit may have received a letter from Newcastle City Council about their £150 energy tax rebate.

Government announces additional support measures to tackle cost of living crisis

The UK government has announced a £15 billion support package to help families with the cost of living crisis.

Council Tax rebate – beware of scammers

It has been brought to our attention that some vulnerable people in the country could have been victims of a potential scam relating to the government’s council tax energy rebate payments.

Byker Wall Residents – we’d love to hear your thoughts!

We’d like to ask for your opinion(s) and feedback on a number of proposed colour options for the internal stairwells of the Byker Wall.

Byker Community Trust assessed as excellent in delivering Customer Service

Byker Community Trust (BCT), part of Karbon Homes, has retained its Customer Service Excellence (CSE) accreditation award for its commitment to delivering high quality housing and services to customers.

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