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Latest news

Compensation Payment – Update

Our staff have attempted to contact all customers affected by the recent disruption to the heating and hot water to your home.

Newcastle City Council – update 17:30pm, Thursday 23 December

Engineers from Newcastle City Council have successfully reconnected the remaining three boilers which serve heating and hot water to approximately 181 homes.

Newcastle City Council – update

Engineers successfully reconnected three temporary boilers at Kendal last night which serves the heating and hot water to approximately 200 homes.

Customers living in the Kendal and Chirton areas – update

The Council have provided an update to confirm that engineers have been working on site all day at Kendal and Chirton.

Compensation Payment – Important Information – Updated Monday 20 Dec @ 1:45pm

Our colleagues are continuing to call customers affected by the loss of heating and hot water to their homes last week.

Heating and Hot water – update

Newcastle City Council update on Gordon Road: 17 December 2021 @ 3.45pm

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