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Thriving Byker Strategy: income maximisation

The Thriving Byker Strategy (TBS) is a celebration of the Byker Estate, and all the work that contributes to making our community so brilliant.  

The annual document explores nine key themes including:  

  • Pride and Ownership  

  • Health, wellbeing mindfulness   

  • Income maximisation  

  • A cleaner, greener Byker  

  • A safe place to live  

  • Children and young people   

  • Extending our reach  

  • Community training and employment   

  • Digital connectivity   

As part of our commitment to residents, we provide a range of financial, welfare and employment support in order to maximise their income and enhance their skills and employment opportunities.  

 Throughout the year, our Tenancy Sustainment and Welfare Reform Officer, Aneta, secured a total gain for customers including backdated benefits, additional benefit income, backdated housing costs and additional housing costs of £904,960.  She also supported customers with hardship support payments, with 385 successful applications totalling £103,000. 

Karbon colleagues and partners made 46 referrals to Karbon’s employability team, ensuring customers have opportunities and support to search for employment and to upskill.    

If you want to find out more about our income maximisation work, the latest Thriving Byker Strategy for 2025/2026 is live now, and you can read the full report here: Thriving Byker Strategy 2025/2026 | Karbon Homes

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