Introducing the Byker Residents Forum

As your housing provider, it is very important that you as customers have a voice and influence over the service we provide.  

In Byker there are plenty of ways for you to get involved and shape the services we provide to you, and as part of this, we're starting a new residents forum, the Byker Resident's Form (BRF). 

The purpose of the BRF is to increase involvement from you as customers living in the Byker Estate and provide a platform for you to share your voice to help improve the services you receive from Karbon Homes. 

The forum will consist of Byker Estate customers who will meet with Karbon representatives every quarter, starting in January 2027 . The forum will allow the opportunity for customers to: 

  • Share feedback, ideas and local insight about homes, services and the wider estate. 

  • Identify themes, priorities and emerging issues so they can be considered by BCT and Karbon Homes. 

  • Be part of an inclusive involvement, ensuring a range of customer voices are heard.  

  • Support community cohesion by sharing information, celebrating positive activity, and connecting customers to opportunities. 

  • Improve transparency by reporting back on actions taken and progress made. 

  • Identify opportunities for collaborative working with Newcastle City Council (via the Newcastle Strategic Forum), Strategic and Community Partners to benefit the wider community. 

 

If this sounds like something you'd like to be involved in, or if you'd like to find out more, please use the form linked below to register your interest.  

Byker Estate Residents Forum – Fill in form

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