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Charge Safe

The danger of lithium batteries in e-bikes and e-scooters has made the news recently.

Annual Rent Setting

At Karbon we set our rents in line with government policy and guidelines from the Regulator of Social Housing, this is known as the Rent Standard.

UK heat warning

As you’ll all be aware, much of the UK is experiencing hotter than usual summer weather

Have you received a letter from Newcastle City Council about claiming your £150 Energy Rebate?

Customers who do not pay their Council Tax by Direct Debit may have received a letter from Newcastle City Council about their £150 energy tax rebate.

Government announces additional support measures to tackle cost of living crisis

The UK government has announced a £15 billion support package to help families with the cost of living crisis.

Byker Community Trust assessed as excellent in delivering Customer Service

Byker Community Trust (BCT), part of Karbon Homes, has retained its Customer Service Excellence (CSE) accreditation award for its commitment to delivering high quality housing and services to customers.

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