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Advice

Cost of Living update – at 18 November

Chancellor Jeremy Hunt announced further measures in his autumn statement yesterday. Here, we’ve provided a quick update on the energy price change and additional cash payments to help towards those energy costs.

Cost of Living update – at 8 November

Here’s our regular update on the support to customers on the Cost of Living crisis and the additional financial measures that the government announced in April 2022.

Making your telephone rent payments even safer

We’re changing how we take payments from you when you call to pay your rent over the phone.

Cost of Living crisis – update on payments

We’ve been providing regular updates on the support to customers throughout the cost of living crisis and updates on the additional financial measures that government announced in April 2022.

Cost of Living Crisis – Be prepared for soaring energy bills

Research by price comparison website Uswitch has unveiled that some people may be underestimating the price hikes for gas and electricity, which are set to come into force this autumn.

UK heat warning

As you’ll all be aware, much of the UK is experiencing hotter than usual summer weather

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