At Byker Community Trust, part of Karbon Homes, we set our rents in line with government policy and guidelines from the Regulator of Social Housing, this is known as the Rent Standard.
Customers living in the following streets are now eligible for a new bathroom including the installation of a shower and the replacement of internal doors.
⚠️ Amber weather warning – service update
The Met Office has issued an amber weather warning for parts of the North East of England on Thursday with frequent wintry showers and significant snow expected. This may cause disruption.
Please bear with us if it takes a little longer than usual to reach you. The driving conditions are challenging, and the safety of our customers and colleagues is our top priority.
If you need to report an emergency repair, something that poses an immediate risk to your health, safety, or security, our out of hours service is available.
