Yoyo Chow
Housing Officer
Our Neighbourhood Housing Team
Our Neighbourhood Housing Team directly manage our customer’s tenancies, making sure they’re safe and comfortable in the community.
They are on hand to help our customers with any questions, queries or concerns they have.
We currently have four dedicated Housing Officers on the estate, who’s all cover specific patches.
Jessica Ford
Housing Officer
Emma Foulis
Housing Officer
Gemma Hutchinson
Housing Officer
Our Safer Communities Team
Our Safer Communities Team work with directly with our Housing Officers, and services including the Police, to prevent anti-social behaviour throughout the estate.
Craig Cross
Safer Communities Officer
Cameron Hall
Safer Communities Officer
Our Tenancy Sustainment and Welfare Reform Officer
Our Tenancy Sustainment Officer is here to support you with any welfare, benefits, employment or training enquiries, offering free and impartial support.
Aneta Szafranska
Tenancy Sustainment and Welfare Reform Officer
Our Community Engagement Officer
Our Community Engagement Officer is here to to work with our customers to develop and support community activities in Byker as well as improving estate management and housing services.
Bijoli Deypurkaystha
Community Engagement Officer
Our Management Team
Our management team work closely with Karbon Homes to ensure we are delivering services effectively, and giving our customers value for money.
Michelle Bell
Assistant Director
Lynsey Hall
Head of Housing and Community
