BCT’s Investment Programme has been delivering a number of different projects to refurbish and improve the Byker estate, some of the completed projects include:


Byker Community Trust is also planning a number of other projects to complete the stock transfer promises and deliver improvements across the estate (2019/20 Investment Projects). Details of these include:

Decent Homes Programme

Over 130 unimproved homes have been modernised internally to the ‘decent homes’ standard. There are a small amount of properties that have not been modernised internally, and BCT continue to consult these tenants to have the improvement works carried out which includes new kitchens, bathrooms, rewiring and other repairs.

District Heating Internal Improvements

In June 2018 we started a programme of internal improvements to the heating and hot water systems inside your home.

Byker District Heating System 06

This project will bring all of the internal heating systems up to the same standard of repair and install programmers which will give residents much greater control of their heating and help to conserve energy.

As there are almost 2000 properties to be improved this work is likely to take two years to complete.

The contractor appointed to deliver this project is H. Malone & Sons, who will be in contact with you to arrange a survey of your home.

The survey will assess exactly what works are required and this could include:

  • New radiators and thermostatic radiator valves
  • New hot water tanks
  • New programmer and heating controls
  • New pipework and valves in the airing cupboard
  • Insulation to the heating supply work in the airing cupboards

The exact work in each property will be based on the age and condition of the current internal heating system but all properties will have a new programmer fitted.

Once the survey is completed H. Malone & Sons tenant liaison officer will arrange a date to carry out the specified work to each property. On completion you will be shown how to use the programmer and will be left with a set of instructions.

Environmental Improvements

A major programme of environmental improvement work is planned across the Estate. Improved external landscaping, new wildflower areas, new boundary hedges and fencing, communal bin areas, seating and play areas and the creation of hard landscaped areas as communal meeting places are just some of the design ideas put forward for the Byker Estate as part of a £4m environmental improvement programme.

All residents and stakeholders have been given the opportunity to express their views on how their Estate should look, those views will now be considered before the final designs are agreed and submitted for planning and listed building consent.

The project is being delivered in partnership with JDDK Architects and Todd Milburn Partnership, working closely with a Steering Group of Byker residents to deliver proposals which reflected the environmental challenges Byker faces.

Roof Replacement Programme

Esh Property Services has been awarded a £3.5m contract to replace the roofs of 376 properties with original concrete tiled roofs from when the Estate was built, as well as 33 properties with original metal roofs at the South of the Byker Estate, located just off Walker Road.

The works started in July 2019 and will take approximately two years to complete. All tenants living in these properties have been notified they are included in the project and will be fully consulted by Esh Property Services’ Tenant Liaison Officer, prior to any works starting on their home.

Passenger Lift Replacement

A £1.5m contract commenced in April 2019 to replace the 13 original passenger lifts in the Byker Wall, from Byker Crescent to Northumberland Terrace with new vandal resistant and energy efficient lifts. All tenants living in the affected blocks are being consulted prior to any work starting and support will be provided by your Neighbourhood Housing Officer for those tenants who may be seriously affected by this work. The contractor, ‘classic lifts’ is expected to replace all lifts by summer 2020.

Dunn Terrace External Upgrade

Work is planned to carry out an external upgrade of the Dunn Terrace section of the Byker Wall from Wolseley House to Salisbury House, including Graham House.

The project will include the replacement of the white aluminium profiled cladding, installation of new pigeon netting to balconies, concrete and brick work repairs and a full external redecoration in line with the original Ralph Erskine colour scheme.

RNJ Partnership LLP have been appointed as the consultants, who are surveying the blocks in preparation for appointing a contractor to complete this work. RNJ will be carrying out surveys and all properties in the project will be inspected externally. All residents will be consulted ahead of the works commencing in winter 2019.