The Communications Group is a group of tenants, supported by officers, who are working in partnership to help improve the way BCT communicates with Byker residents.

The group are encouraged to voice their opinions, in a constructive way, and their feedback is used to help shape our future plans.

Not only has the Communications Group been very influential in the design of Byker News (BCT’s quarterly newsletter – check out the latest version here) but it also plays a major part in the development of BCT’s Annual Report to Tenants.

The BCT Annual Report to Tenants won the TPAS (Northern Region) Award 2015 for the category ‘Excellence in Annual Report’ and was shortlisted for the same award in 2017 for the digital version of BCT’s Annual Report to Tenants. This prestigious award is testimony to the hard work of the Group, to develop the best possible report for you, our tenants.


BCT Tenant Approved Logo

The Communication Group is often asked to read information before it is published to ensure that it is easy to read for tenants.

They have helped us to design a new BCT ‘Tenant Approved’ logo. Whenever you see this logo it means our tenants have approved the content and layout of the publication.

Without doubt, the Communication Group’s vision, passion and commitment is helping BCT to communicate more effectively with everyone in Byker.

If you are interested in helping BCT to improve communication with you, our tenants, then please call us on Freephone 0800 533 5442 to find out more about the Communications Group.