Name Number
Byker Community Trust Office
Freephone
0800 5335 442
Byker Community Housing Office
For all tenancy related issues
0191 278 1555
Advice and Support
0191 278 1537
Concierge Service
Byker Wall residents
0191 224 4395
Employment & Welfare Benefits
0191 290 3910
HASBET
Housing, Anti-Social Behaviour Enforcement Team
0191 278 8740
Housing Advice
0191 277 1711
Housing Benefit / Council Tax
Switchboard
0191 278 7878
Housing Options
0191 277 2020
Newcastle Furniture Service
0191 278 1888
Newcastle Futures
0191 230 2970
Northumbria Police
Non-emergency
101
Ground Maintenance and Environmental Service
Freephone
0800 5335 442
Repairs Centre
0191 277 7878
YHN Customer Involvement
0191 278 8600
YHN Leasehold
0191 278 7725
Young People’s Service
0191 277 1190

Local Contacts

Name Number
YMCA Neighbourhood Youth Project
0191 276 6052
ACANE Community Centre
0191 265 8110
Byker Community Centre
0191 265 5777
Sure Start Family Sands Centre
0191 275 9636
Byker Primary School
0191 265 6906
St Lawrence’s Primary School
0191 265 9881
East End Library and Pool
0191 277 4100

If you have a question about your tenancy (such as rent, housing applications or neighbour complaints) please contact:

BYKER COMMUNITY HOUSING OFFICE – 0191 278 1555