Please note that the Byker Community Trust housing office at Raby Cross will have revised opening times over the festive period. The out of hours phone service will remain operational.

Friday 21 December – The BCT Office will be opened 9am to 2pm.

Christmas Eve (Monday) – The office and telephone lines will re-open on Christmas Eve at 9am until 12:30pm.

BCT will then be closed over the festive period until after the New Year.

Monday 02 January 2019 –The office will re-open at 9am and normal times will resume.


If you need to report an emergency repair during the festive period, please contact BCT on 0800 533 5442, Option 1.

If you are experiencing anti-social behaviour please call the Police on 999 for emergencies and 101 for non-emergencies. 


Byker Community Trust would like to wish all of the Byker Residents a very Merry Christmas, and a Happy New Year.