The summer issue of Byker News is out now! Click here to read the full newsletter.
Inside this issue, you’ll find all you need to know about our summer trips! This year we’re hosting three trips to Beamish, Northumberland Zoo and Hall Hill Farm. We’ve also featured lots of fun free activities around Newcastle too.
Do you live in a high-rise building? You could be in with the chance to win a £50 voucher! We want your feedback on our draft Building Safety Resident Engagement Strategy. By
participating, you could win one of three £50 vouchers for either Love2Shop or Amazon. Head to page 10 for more info.
Head to page 13 to find out how our Tenancy Sustainment and Welfare Officer and Money Matters team were able to support our customers when their financial circumstances rapidly changed, and how they could help you too.
Also inside this issue is an update on our complaints policy and process to ensure our service is up to scratch.